What does a communication specialist do?

Communication specialists shape and manage the corporate communication strategy, ensuring that information is consistent, clear and effective. They oversee content creation, manage media relations and develop external and internal communication campaigns.

These professionals are essential for companies due to the increasing importance of strategic corporate communication in a competitive market. Their ability to craft persuasive messages, manage public relations and handle crisis communication is crucial for maintaining a positive corporate image and enhancing brand reputation.

Communication specialists execute plans, write press releases, manage social media and coordinate with media outlets. They work closely with different departments to ensure the company’s public image and communication strategy align with its goals and values.

Note that a public relations specialist focuses primarily on external communication by managing the company's public image and media relations outside the organisation. On the other hand, a communication specialist has a broader role that includes internal communication, content creation and overall communication strategies and brand management.

Job Description: Template

We are seeking a dynamic communication specialist to join our team at [Company X].

As a communication specialist, your role will be critical in managing our communication strategy and enhancing our public image. You will develop and execute our communication strategy (both internal and external) and manage media relations. The ideal candidate is a talented communicator passionate about crafting compelling messages, engaging with diverse audiences and shaping the brand personality.

If you are a results-driven professional, who excels in developing and implementing effective communication strategies, we invite you to apply for the role and contribute to our success by driving effective communication strategies and initiatives. We offer competitive salary packages, a collaborative work environment and opportunities for professional growth.

Objectives of this role

  • Developing and implementing comprehensive communication strategies that align with the company’s goals and objectives.
  • Managing internal and external communications to ensure consistent messaging and brand image.
  • Creating, editing, and distributing engaging content across various platforms, including press releases, newsletters, social media, and the company website.
  • Collaborating with different departments to gather information and ensure accurate and timely communication.
  • Monitoring media coverage and public perception and developing strategies to enhance the company’s reputation.
  • Planning and executing public relations campaigns and events to promote the company’s image and initiatives.
  • Providing strategic counsel and adept crisis communication support, ensuring clear and compelling messaging.   

Your tasks

  • Write, edit and proofread communication materials, including press releases, articles, blog posts and social media content.
  • Develop and maintain relationships with media contacts, journalists and influencers.
  • Manage press conferences, media briefings and other public relations events.
  • Monitor and analyse media coverage, providing regular insights and recommendations for improvement.
  • Manage the company’s social media presence, including content creation, posting and engagement.
  • Prepare internal communications, including memos, newsletters and presentations for employees and stakeholders.
  • Collaborate with marketing and design teams to create visually appealing and effective external communication materials.
  • Plan, organise and support corporate communication events and public appearances. 

Required skills and qualifications

  • Bachelor’s degree in Communications, Public Relations, Journalism or Marketing.
  • 3-5 years of experience as a Communication Specialist, Public Relations Officer or a similar role in communications.
  • Strong understanding of corporate communication principles, media relations, public relations and crisis communication strategies.
  • Strong interpersonal and networking skills, with the ability to build and maintain relationships.
  • High level of creativity and strategic thinking, with the ability to develop innovative communication solutions.
  • Excellent writing, editing and proofreading skills, with attention to detail and accuracy.
  • Strong organisational and project management skills.
  • Capability to work independently or collaboratively in a fast-paced environment.
  • Ability to handle confidential information with utmost integrity and discretion.
  • Adeptness to work under pressure and handle crisis communication. 

Preferred skills and qualifications

  • Master’s degree in Communications, Public Relations or a related field.
  • Relevant certification in Communications, Public Relations, or related field [e.g., Accredited in Public Relations (APR)].
  • Experience with communication analytics and reporting.
  • Ability to develop and maintain relationships with media professionals.
  • Strategic thinker with creative problem-solving and strong analytical abilities.
  • Knowledge of social media management, digital marketing and SEO practices.
  • Familiarity with the latest tools and platforms, including social media, content management systems and graphic design software.