• J.P. Morgan Payments is a key division of major global financial institution J.P. Morgan Chase, providing comprehensive digital payment solutions and specializing in global transactions and risk management.
  • The surge in digitalization across industries was creating a demand for payment solutions that went beyond traditional financial boundaries, and J.P. Morgan Payments found the scope of their audience for digital payments was rapidly evolving.
  • J.P. Morgan Payments needed to redefine the narrative around digital payments, making them an integral part of organizational strategies, and showcasing their relevance to decision-makers at the highest levels. And they set out to do so in a way that would disrupt the status quo and capture audience attention.
  • J.P. Morgan Payments collaborated with WIRED Consulting, a LinkedIn Marketing Partner, to co-create the Payments Unbound program. This strategic initiative leveraged WIRED's expertise in visual and future focused storytelling to disseminate a powerful message – the paradigm of digital payments has shifted, and it is time for businesses to embrace this revolution.
  • They achieved this by creating a brand new, co-branded print magazine and digital content ecosystem showcasing thought leadership from clients, J.P. Morgan employees, and WIRED’s editorial team through educational and entertaining content focused on exploring emerging ideas, innovations and people shaping the future of payments.
  • Given that email inboxes were overflowing with digital newsletters and subscriptions – they needed to find a way to distinguish themselves from the clutter – hence the strategic juxtaposition to deliver a tangible (and analog) customer engagement experience to further break through.
  • By strategically altering the digital payment narrative, the Payments Unbound program successfully portrayed J.P. Morgan Payments as a forward-thinking, versatile and trusted innovator driving the future of the industry. The program has helped to redefine how businesses, across industries, perceive and utilize digital payment solutions while showcasing how J.P. Morgan Payments and its clients are building the future of digital payments together.
  • The resounding success of the initial phase spurred further volumes that have doubled in length and increased the number of prints available by fivefold, effectively amplifying its influence and extending its reach across J.P. Morgan’s global footprint at industry & propriety conferences.  
  • To ensure it maintained a strong digital presence, the magazine is also published online including a number of digital exclusive assets and experiences, from video to gifs to webinars and more, to drive reach across LinkedIn.
  • WIRED Consulting helped the J.P. Morgan Payments team explore novel approaches and experiment with new storytelling techniques including more editorially driven content. The resulting platform went beyond simply meeting the challenge at hand – it exceeded expectations and has formed a cornerstone marketing program.
  • “We wanted to communicate to divisions across J.P. Morgan and demonstrate what is possible and what can be done if we strategically push the creative boundaries away from ‘business as usual’ and towards that of a publisher,” Chris Kelly explains.
  • WIRED Consulting shared insights into capturing the essence of the rapidly evolving digital payment market and how to craft narratives that would engage professionals beyond the finance sector. This exchange not only enriched the content but also influenced the way J.P. Morgan Payments approached the positioning of the program.
  • LinkedIn's unique strength as the world’s largest network for professionals and industry influencers allowed for targeted content distribution.
  • The platform provided a space where J.P. Morgan Payments could thoughtfully share insights, opinions, and content directly related to the individual topics and articles within each volume.  
  • It also helped elevate the voices of clients, deepen relationships, and establish J.P. Morgan Payments as a thought leader in digital payments. LinkedIn provides the right space for sharing insights, sparking discussions, and delivering engaging content targeted at professionals beyond the finance sector to further achieve J.P. Morgan Payments’ marketing objectives.
  1. Abel Flint
    VP, Growth & Strategic Initiatives
    J.P. Morgan Payments
  2. Chris Kelly
    Head of Communications
    Payments, APAC, J.P. Morgan